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Carlingwood Retirement Community
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Testimonials

“Thank you so much for all that you do for my dad. You take such wonderful care of him; we so greatly appreciate all your kindness and support.”
— Deb & Family

Our Team

Mike Traub
Vice-President | Riverstone Retirement Communities

YEARS AT RIVERSTONE: 10

With a bachelor of commerce specializing in hotel and food management, Mike began his career managing luxury first-class hotels. Over the next 20 years, he built on that experience, extending his expertise to include managing a range of retirement residences, as well as a variety of other innovative properties. Mike has garnered a solid reputation as a respected and ethical operator, earning top ratings from the Ontario Retirement Communities Association.

Now, as Vice-President of Riverstone Retirement Communities, Mike is excited about the opportunity to make a positive difference in people’s lives and offer the same quality of care that his own grandmother once enjoyed. He’s proud to be managing a company that aims to be at the forefront of retirement living in the Ottawa area. It began with Oakpark, then expanded to Bridlewood Trails, Maplewood, Carlingwood and Stirling Park. But it won’t stop there; drawings and plans for future developments are on the horizon. Riverstone, like Mike, is just getting started.

mike.traub@riverstoneretirement.ca



Robyn Bosik
General Manager

YEARS AT RIVERSTONE: 2

Robyn has worked as a General Manager within the Ottawa retirement industry for more than 18 years. With a nursing degree from Queen’s University, and educated in both Human Resources and Senior Management she is approachable, warm and sincere, and dedicated to providing a living experience at Carlingwood that exemplifies the highest quality of care and customer service for both residents and their families.

Robyn believes that recruiting and developing qualified, happy employees results in their own personal desire to exceed our residents' expectations every day. She is consistently professional, patient and compassionate in assisting residents and their families. Robyn feels privileged to work with such an exceptionally caring and dedicated team of managers and staff every day. Come and visit us at Carlingwood and look at retirement differently.

rbosik@riverstoneretirement.ca 



Alaina Rossiter
Marketing ManageR

YEARS AT RIVERSTONE: 4

Alaina graduated from Carleton University with a bachelor of arts degree in political science, which helped her hone exceptional communication and leadership skills. She went on to spend several years working within the retirement industry, where she developed a passion for assisting seniors and offering them a comfortable, enjoyable lifestyle.

Born and raised in Ottawa’s west end by a family with long-standing roots working in the retirement sector, Alaina is proud to carry on the tradition as Marketing Manager at Carlingwood Retirement Community.

arossiter@riverstoneretirement.ca

613-656-0333

 


Susan Rod
Director of Care

YEARS AT RIVERSTONE: 3

Susan Rod is a Registered Nurse with more than 20 years of nursing experience behind her. Her career has taken her to London, England where she and her husband set up and managed a male infertility clinic. Then to New Zealand where she managed an Assessment, Treatment and Rehabilitation Unit for seniors and finally back to Canada, where she has continued on with her passion of caring for seniors.

Susan is extremely excited about being part of an exceptional retirement community and will ensure she and her team provide the highest quality care with the hope that each and every resident feels valued, cared for and peacefully at home.

srod@riverstoneretirement.ca 


Phyllis Courteau
Activity Director

YEARS AT RIVERSTONE: 7

Phyllis joined the Riverstone team in 2010, working at Oakpark, then Bridlewood Trails, and now at Carlingwood.  She believes in developing a recreation program that draws from the interests, preferences, abilities and individuality of the residents and is always open to new ideas. Phyllis’ work with seniors suffering from dementia focuses on retained skills and abilities, and creating a home-like atmosphere that is calm but stimulating. She cares about every resident, and is so happy to work with a great group of people who are so selfless and caring.

pcourteau@riverstoneretirement.ca


Amanda WALLACE
Office Manager

Amanda is a graduate from Algonquin College, completing a ​three​ year ​Business Administration ​diploma ​with a major in Human Resources. She has had a range of experience within the Accounting and ​Administration fields, adding to her Human Resources background. She has worked in both the Promotional Products and Event Management industries, and now within the Retirement Community which seems already to be what excites her the most. Amanda is extremely enthusiastic about being part of a professional and friendly team that is here to make sure every resident feels at home!

awallace@riverstoneretirement.ca


HenRy TaVAREZ
Food Service Manager

YEARS AT RIVERSTONE: 1 

Henry Tavarez, our Food Services Manager and Executive Chef, combines his international background with his love for French classical cooking in every meal he prepares for our residents. He has a true passion for food which started at the age of 14 when he began cooking in his family's restaurant. This launched his career into high-end restaurants, private clubs, embassies, hotels and more recently into the retirement industry. A graduate of Algonquin College and Red Seal certified, Henry's goal is always to provide not just wonderful food but an exceptional dining experience for our residents, families and guests.

htavarez@riverstoneretirement.ca

 

Carlingwood FSM -Cherilyn

CHERILYN ONA

Dining Room Supervisor 

YEARS AT RIVERSTONE: 1

Cherilyn leads a serving team that holds her in very high regard. As a result, her staff share the same values of exceeding our residents' dining room expectations while making everyone feel comfortable and very much at home. 

Her bright and sunny personality will win you over instantly and her outstanding attention to detail ensures that residents receive the very best in customer service every day. 

With a background as a medical laboratory technologist from Centro Escolar University in Manila, Cherilyn was exposed to a variety of healthcare settings but has continued to follow her passion to work with seniors.

She welcomes feedback from residents, families and guests in order that we can continue to provide the best dining room experiene to the residents who call Carlingwood home. 

Ricardo E Contreras-EMS-Carlingwood Retirement Community
Ricardo E. Contreras

ENVIRONMENTAL SERVICE MANAGER 

YEARS AT RIVERSTONE: 1

As Environmental Service Manager, Rico is responsible for managing and supervising the laundry, housekeeping and maintenance services at Carlingwood. His friendly and accomodating approach is evident by the personal connections he maintains with all of our residents. 

 

With a background in mountaineering and previous hotel management experience, Rico is fluent in three languages and brings a positive attitude with him as he manages the day to day operations of our building smoothly and efficiently.


Rico is an integral part of the Carlingwood team. He and his staff stay on top of building maintenance issues and are available to address specific resident requests as they arise.

rcontreras@riverstoneretirement.ca

613-656-0333